Privacy Policy
Last updated: February 23, 2025
This Privacy Policy describes how WOBBLEN (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from wobblen.com (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means the user of the Services, whether a customer, website visitor, or other individual about whom we have collected information under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the new Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect your personal information from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses set forth below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable laws, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly From You
Information you submit directly to us through our Services may include:
Contact Information, including your name, address, phone number, and email.
Order Information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
Account Information, including your username, password, security questions, and other information used to maintain account security.
Customer Service Information, including information you choose to include in communications with us, such as when you send a message through the Services.
Some features of the Services may require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing those features.
At WOBBLEN.COM, we value your privacy and are committed to providing transparency regarding the use of cookies on our website. This Cookie Policy explains how and why we use cookies on our Shopify store, and how these cookies contribute to the functionality of our website, as well as how they are essential for services like Google Merchant Center and other third-party tools.
What Are Cookies?
Cookies are small files stored on your device that help websites remember information and improve your browsing experience. Cookies can store a variety of information, such as your preferences or login status, and help with functions like tracking site usage and displaying personalized ads.
Types of Cookies We Use
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Necessary Cookies
- These cookies are essential for the operation of our website and for you to be able to navigate and use all the features of the store. These cookies do not store any personally identifiable information.
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Performance and Analytics Cookies
- We use cookies to gather information about how visitors use our website, including which pages are visited most often, and any error messages encountered. This helps us improve the performance and functionality of WOBBLEN.COM.
- Examples include Google Analytics cookies, which help track user interactions on the site, as well as Google Tag Manager for managing tracking tags and scripts.
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Functional Cookies
- These cookies allow us to remember your preferences, language settings, and other personalization options. This ensures that you have a more customized and smoother experience when revisiting WOBBLEN.COM.
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Advertising and Targeting Cookies
- These cookies track your browsing habits to enable us to deliver targeted advertisements via Google Ads, Facebook, and other advertising networks. We use Google Merchant Center cookies to tailor product listings and improve our ad targeting.
- Google Analytics and Google Ads may also set cookies to help measure conversion rates and personalize ads based on user activity.
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Third-Party Cookies
- We may allow third-party services (e.g., Google, Shopify apps, social media integrations) to set cookies on your device. These cookies may collect information about your behavior on our site and across other websites to serve relevant ads and content.
Why We Use Cookies
Cookies are used on WOBBLEN.COM to:
- Improve website performance and user experience.
- Customize content and ads based on your interests.
- Monitor traffic and user behavior for analytics and marketing purposes.
- Integrate with services like Google Merchant Center, Google Ads, and social media platforms to optimize product visibility and advertising efforts.
Google Merchant Center and Cookies
As part of our integration with Google Merchant Center, we use cookies to track product interactions and conversions to improve our online store’s visibility and performance. This helps ensure that the products shown in Google Search and Shopping Ads are relevant to the people who are most likely to be interested in them.
- Google Analytics Cookies: Used for tracking user behavior on our site and optimizing our product listings.
- Google Ads Cookies: Help us show relevant ads to users based on their previous interactions with our store.
We are committed to ensuring that any data collected through cookies is handled in accordance with applicable privacy laws and regulations.
Managing Cookies
You can control and manage cookies in several ways. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being set. Please note that if you disable certain cookies, some features of WOBBLEN.COM may not function properly.
- Browser Settings: You can configure your browser settings to manage or disable cookies. Refer to your browser's help section for instructions on how to do this.
- Cookie Management Tools: Some third-party services (like Google) allow you to manage your advertising preferences and opt-out of personalized ads.
Consent
By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not consent, you may disable cookies through your browser settings or refrain from using our website.
Privacy Policy
For more detailed information about how we handle your personal data, please refer to our Privacy Policy.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please check this page periodically for updates.
Contact Us
If you have any questions about our Cookie Policy or data privacy practices, please contact us at:
Email: info@wobblen.com
Phone: +1(416) 878-2454
Address: 1 McGonigal Ln, Ajax, ON L1T 4G9, Canada
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties to fulfill contracts, for legitimate purposes, and for other reasons subject to this Privacy Policy. These circumstances may include
With vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analysis, customer service, cloud storage, fulfillment, and shipping).
With business and marketing partners to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their respective privacy policies.
When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as to ship products or through the use of social media widgets or login integrations, with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interest in running a successful business.
In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We disclose the following categories of personal information and sensitive personal information about users for the purposes set forth above in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information”:
Category Categories of recipients
Identifiers, such as basic contact information and certain order and account information
Commercial information, such as order, purchase, and customer service information.
Internet or other similar network activity, such as Usage Data
Geolocation data such as locations determined by an IP address or other technical measures
Vendors and third parties who perform services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer service partners, and analytics providers)
Business and marketing partners
Affiliates
We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.
With your consent, we share personal information for the purpose of engaging in advertising and marketing activities, as follows.
Third-party websites and links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of any information found on such sites. Information you provide in public or semi-public places, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of such third-party platforms, without limitation as to their use by us or any third party. Our inclusion of such links does not in itself imply any endorsement of the content on such platforms or their owners or operators, except as noted on the Services.
Children’s Data
The Services are not intended for use by children, and we do not knowingly collect any personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that we delete that information.
As of the effective date of this Privacy Policy, we are not aware of us “sharing” or “selling” (as such terms are defined in applicable law) personal information of anyone under the age of 16.
Information Security and Retention
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on a variety of factors, such as whether it is necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request as permitted by law.
Right to Access/Know: You may have the right to request access to the personal information we hold about you, including details about how we use and share the information.
Right to Erasure: You may have the right to request that we erase the personal information we hold about you.
Right to Rectification: You may request that we rectify inaccurate personal information we hold about you.
Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer that information to a third party, in certain circumstances and subject to some exceptions.
Right to opt out of sale, sharing or targeted advertising: You may have the right to ask us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered “targeted advertising” as defined by applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to visit the Site.
Restriction of processing: You may have the right to ask us to stop or restrict the processing of your personal information.
Withdrawal of consent: Where we are relying on consent to process your personal information, you may have the right to withdraw that consent.
Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do so by responding directly to our refusal.
Managing Communication Preferences: We may send you promotional emails, which you can opt out of at any time by using the unsubscribe option displayed in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.
You may exercise any of these rights if indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof that the agent is authorized to act on your behalf, and we may require the agent to verify its identity directly with us. We will respond to your request in a timely manner, as required by applicable law.
Complaints
If you have any complaints about how we process your personal data, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below, or to lodge your complaint with your local data protection authority. For the EEA, you can find a list of supervisory authorities responsible for data protection here.
International users
Please note that we may transfer, store and process your personal data outside of the country in which you live. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal data outside of Europe, we will rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses or any equivalent contract issued by the competent authority in the UK, as applicable, unless the data transfer is to a country which has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of the rights available to you, please contact us at:
Email: info@wobblen.com
Phone: +1(416) 878-2454
Address: 1 McGonigal Ln, Ajax, ON L1T 4G9, Canada
Customer Service:
Monday-Friday: 8:00 - 21:30 (EST)
Saturday-Sunday: 8:00 - 14:00 (EST)