Frequently Asked Questions

Welcome to the Wobblen FAQ page

We are here to provide clear answers to your questions. If you need further assistance, please feel free to contact us.

Question #1: How long will it take to receive my order?
Answer: Below are the estimated delivery times for all orders:

Handling Time: 1-2 business days (Monday - Saturday).
Transit Time: 5-7 business days (Monday - Saturday)
Total Delivery Time: 6-9 business days (Monday - Saturday)
For more details, please see our Shipping Policy.

Question #2: Do you offer free shipping?
Answer: Yes, we offer free shipping to Canada on all orders. For more details, please see our Shipping Policy.

Question #3: Where is Wobblen located?
Answer: Wobblen is an Italian based clothing brand. We proudly offer a wide selection of high quality clothing and accessories and ship exclusively to Canada.

Question #4: What payment methods do you accept?
Answer: We accept the following payment methods:

Mastercard
Visa
American Express
Apple Pay
Diners Club
Discover
For more details, please see our Billing Terms and Conditions.

Question #5: What if I receive a defective product?
Answer: If you receive a defective item, we will replace it free of charge. Please contact us and return the item within 30 days. For more details, please see our Returns and Refunds Policy.

Question #6: Can I cancel my order after it has been placed?
Answer: Yes, we offer a 24-hour cancellation window. To cancel your order within this timeframe, please contact us.

Question #7: What is your return policy?
Answer: We offer a simple return process. Please visit our Returns and Refunds page for more details.

Question #8: When will I receive my refund after returning a product?
Answer: Once your returned item is received and inspected, your refund will be processed. Refunds typically appear on your original payment method within 7 business days, depending on your bank or payment provider. For more details, please see our Returns & Refund Policy.

Question #9: Do you offer any warranties on your products?
Answer: Yes, we provide a 30-day guarantee on all purchases. For more information, please visit our Returns & Refund Policy page.

Question #10: How do I contact customer support?
Answer: You can contact our support team by visiting our Contact Us page or by emailing us directly at info@wobblen.com

Question #11: Do you ship internationally?
Answer: No, we currently only ship to Canada.

Question #12: Do you have a physical store I can visit?
Answer: We are an online-only store, which allows us to offer the best prices and the widest selection.

Question #13: Can I place a bulk order for my business or organization?
Answer: Yes, we accept bulk orders. Please contact our customer service team for more details.

Question #14: How do I exchange a product?
Answer: To learn more about exchanging a product, please visit our Returns and Refunds Policy page.

Question #15: How do I track my order?
Answer: You can track your order through the Track Order page on our website.

Contact Information

Email: info@wobblen.com
Phone: +1(416) 878-2454
Address: 1 McGonigal Ln, Ajax, ON L1T 4G9, Canada

Customer Service:
Monday-Friday: 8:00 - 21:30 (EST)
Saturday-Sunday: 8:00 - 14:00 (EST)