Billing Terms

Welcome to Wobblen!

These Billing Terms and Conditions explain how Wobblen (“we”, “our”, “us”) processes orders and payments in Italy. By placing an order with us, you agree to the following terms.

Payment Methods

Accepted payment methods:

American Express
MasterCard
Discover
Visa
Diners Club
Apple Pay

Billing Information

Accuracy:
You agree to provide accurate, complete and current purchase and account information for all transactions conducted on our site. Please promptly update your email address and payment method information to ensure the completion of transactions and necessary communications.

Order Confirmation and Billing

Order Confirmation:
After you place your order, you will receive a confirmation email that will list the items purchased, shipping method and billing details. This email serves as your receipt.

Invoice:
An invoice will be sent with your shipment, detailing all charges, including shipping costs and discounts applied.

Payment Processing

Authorization:
By submitting your payment information, you authorize us to charge the amount specified to your selected payment method. All transactions are subject to authorization and fraud prevention measures.

Failed Transactions:
In the event of a failed or declined transaction, we will notify you by email. You will need to provide an alternate payment method to complete your order.

Disputes and Chargebacks

Dispute Resolution:
If you have any issues with your order, please contact our customer service team via the Contact Us page. We are committed to resolving any issues promptly to ensure your satisfaction.

Chargebacks:
Unauthorized chargebacks will be thoroughly investigated. If a chargeback is found to be unjustified, the customer will be required to refund the chargeback amount and any associated fees.

Contact Information

Email: info@wobblen.com
Phone: +1(416) 878-2454
Address: 1 McGonigal Ln, Ajax, ON L1T 4G9, Canada

Customer Service:
Monday-Friday: 8:00 - 21:30 (EST)
Saturday-Sunday: 8:00 - 14:00 (EST)